Frequently Asked Questions
Can the factory support mass production and customized samples?
Yes, we support mass production with a capacity of over 200 mini excavators per month. Customization is available even for a single unit, although free prototypes are not provided.
Is door-to-door transportation available?
Yes, we can arrange door-to-door delivery. However, for cost savings, we recommend port delivery. We do not charge additional service fees beyond the actual freight costs.
What is the warranty and after-sales policy?
Our machines come with a one-year or 1000-working-hour warranty. We provide free replacement parts for quality issues during this period. Human-caused damage is not covered.
What types of engines are available for the excavators?
We offer various engine options including EPA-certified models, Kubota, Yanmar, Changchai, and Laidong to meet different environmental standards and budget requirements.
Can these excavators work in tight spaces?
Yes, many of our models feature a swing boom and optional zero-tail designs, making them highly flexible for construction in small or confined spaces.
What track materials are available?
We provide both engineering rubber tracks (with built-in steel cores) and steel tracks, depending on the specific requirements of your terrain and application.