❓ Frequently Asked Questions
Is your artificial turf safe for children and pets?
Yes, our materials are environmental, eco-friendly, and completely safe for children and pets. Our production processes are ISO9001 and ISO14001 approved.
How do I choose the right pile height?
Pile height depends on usage: 45mm-60mm is ideal for sports courts; 25mm-40mm is best for landscaping and backyards; while 10mm is often used for leisure or temporary events.
How long does the installation take?
Generally, installation takes 2-3 days depending on the specific application, base preparation requirements, and total square footage.
Is artificial grass flammable?
Artificial grass is non-flammable. If exposed to extreme heat or fire, it will simply melt rather than catch ablaze, providing an extra layer of safety.
What is the expected lifespan and warranty?
We provide a warranty of 5-8 years, depending on the application and maintenance. With proper care, the turf is designed for long-term outdoor durability.
How do I clean and maintain my synthetic lawn?
Rain will naturally clean most dust. In dry periods, a simple water flush is sufficient. For debris, regular light grooming or brushing will keep the blades upright and fresh.